Monday-Friday: 10:30 am till 4:00 pm during working days of the week.
Weekend: delivery/pick up from our location from 10 am till 1 pm.
Please note that our store hours and delivery is subject to change due to holidays such as the following:
International Women’s Day
We do hand delivery in a radius of 30 miles. The delivery fee will be calculated based on the delivery address during the checkout. Kindly calculate miles from our store to your delivery address, and choose the radius option closer to you in the distance.
REQUESTS FOR SPECIFIC DELIVERY TIMES: Because of multiple variables, including the traffic in Chicago, we are unable to guarantee deliveries at a specific time. However, you can request a delivery time frame by filling in the special instruction box when completing your order, and we will do our best to deliver the arrangement within your preferred time frame. In addition, you are always welcome to call or text to +1 (847) 977 2937 so that we can handle your request personally.
IF THE RECIPIENT IS NOT HOME: In the case that the recipient is not home at the time of delivery, we will contact you by phone unless you provided us with special instructions on your order form. While we do our due diligence to reach you, if we miss you we may leave the delivery in a safe place, such as in a shaded area on the front porch or with a neighbor, or we may leave a message to call to arrange for future delivery.
THE RECIPIENT MAY BE CONTACTED: We may need to contact the recipient to ensure someone will be home to accept delivery or to confirm the address unless you tell us not to contact them in the special instruction box when completing your order.